Alexandra's ships to the U.S. from our store in Seattle, WA. Shipping rates vary and shipping methods are selected based on efficiency. Our business days are Monday - Saturday, except Holidays.  Sorry we currently cannot deliver to P.O. Box, APO/FPO addresses, most US Territories and other locations served only by USPS.

If you have any questions about your order contact Alexandra's during business hours on Monday, Tuesday, Wednesday & Saturday: 10am - 6pm or Thursday & Friday: 10am - 7pm, PST at 206-623-1214. Alexandra's is closed Sunday.

Sales Tax: Alexandra's is obligated by law to collect sales tax on orders shipped to the following states: CA, FL, GA, IL, MA, NC, NJ, NV, NY, TX, VA and WA.

 

10-Day Return Policy

We guarantee the authenticity and condition of every item we sell.  If you are not completely satisfied with your purchase you may return it within 10 days of receipt for a prompt refund.

You do not have to contact us for a return authorization number prior to sending you item.  All we ask is that you do not remove the tags attached to your item and that you return the item in the condition you received it. 


How do I return an item?

1. Complete the return form included with your order.  By completing this form, you provide valuable information on how we can better serve you in the future.

2. Package your return.  Package the return items securely, preferably using the original shipping box.  Be sure to include all original materials including invoice and dust bags.

3. Ship it to us.  Please note that you are responsible for the return shipping expense.  Our return address is:

Alexandra's Consignment Returns, 412 Olive Way, Seattle, WA 98101

Your return will be processed within 10-14 business days. You will be issued a refund for the original sales price and taxes in the same form as the original payment method.  Please note that this credit will not include any shipping charges.  Items that are not clean or have obviously been worn are not eligible for refund.  Final Sale items may not be returned.